Testimonials & Reviews

Cool Springs Internal Medicine & Pediatrics, PLLC Testimonials & Reviews
4.89/5

Cool Springs Internal Medicine & Pediatrics, PLLC

Internal medicine, Pediatric and Adult Urgent Care & Walk-In Clinic located in Franklin, TN & Brentwood, TN

4.89/5 Star Rating
271 total reviews

Cool Springs Internal Medicine & Pediatrics, PLLC always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 271 reviews with an average rating of 4.89 out of 5 stars. Please read what others are saying about Cool Springs Internal Medicine & Pediatrics, PLLC below, and as always, we would love to collect your feedback.

Nancy S.
5/5 Star Rating
Submitted 11/25/20
Great listener, appreciated advice
Pamela L.
5/5 Star Rating
Submitted 11/22/20
This was my first visit.Staff and Dr.Bastian were attentive and very professional.
Leelia H.
5/5 Star Rating
Submitted 11/21/20
Great! Very impressed with how smoothly it went and I felt that I received the same care as an in person visit.
James B.
4/5 Star Rating
Submitted 11/21/20
I had simple lab work done. There wasn't much a wait, and everything went well.
John G.
3/5 Star Rating
Submitted 11/21/20
Without fail Dr Karlekar’s office has given me the best medical care whenever I have requested medical advise or treatment. Hopefully she will be my doctor forever!
Bob G.
5/5 Star Rating
Submitted 11/20/20
Always pleasant and professional. Dr Bastian has excellent bedside manner. The support staff is courteous and helpful.
Lynne H.
5/5 Star Rating
Submitted 11/18/20
I sent a request via the portal one evening and the next day I received a call from the office with an answer. Very pleased - thank you.
Deborah B.
5/5 Star Rating
Submitted 11/18/20
Very professional. All precautions taken for safety in this time of Covid-19. Wait was minimal and care was great.
Nivedita S.
5/5 Star Rating
Submitted 11/17/20
It was very friendly and safe environment
Karen W.
5/5 Star Rating
Submitted 11/17/20
Fast, empathetic nurse.
Ali R.
5/5 Star Rating
Submitted 11/17/20
Dr. Edmondson is great! Wait times are minimal, and he brings both levity and immense knowledge/experience to his “bedside manner”.
Meta N.
5/5 Star Rating
Submitted 11/17/20
Very clean office, the staff is awesome and I have been with Dr Bastian 20 plus years and he has always listened and taken good care of my health.
Melissa T.
5/5 Star Rating
Submitted 11/17/20
I have been seeing Kristine Izzy for several months. She has an excellent beside manner and takes the time to really listen to me as I describe my symptoms. I have never felt rushed during an appointment with her and she has offered suggestions and treatment plans that have helped with chronic issues.
Donna J.
5/5 Star Rating
Submitted 11/16/20
I have always had a great experience at Dr. Bastain's office. The staff is friendly, helpful and professional. Dr. Bastian always takes time to answer my questions and I never feel rushed. I highly recommend their office!
Cheryl J.
5/5 Star Rating
Submitted 11/16/20
This visit with Dr. Edmondson was a tele health visit. He took his time and addressed all of my concerns and health issues in a very down to earth manner. He even researched one issue during the appointment ensuring we had the most update information. He’s a great doctor and human being.
Angela H.
5/5 Star Rating
Submitted 11/16/20
Always a very helpful and kind staff... love Dr K... she is the best... she listens and acts on my concerns... so very thankful to have found her... she is highly recommended by my family ... I completely trust her decisions!
Lee F.
5/5 Star Rating
Submitted 11/16/20
They have been the place to go to ... fantastic Doctor and staff!
Vance S.
5/5 Star Rating
Submitted 11/16/20
I had an ear ache and decided to try the walk in clinic. Wonderful experience. Very fast. Peyton (PA) was great and figured out what was going on and removed hearing aide pieced that was struck in my ear. She was very professional, friendly and knowledgeable. Overall very good experience.
John R. C.
5/5 Star Rating
Submitted 11/16/20
I have been under the physician's care of Dr. Thorley for a number of years now. I am satisfied with our communication about my health care and she has always responded to my questions and concerns; whether they be health or medications and she has always made referrals when I have asked. Many thanks to Dr. Thorley; I am happy with my medical experience and I recommend her professional expertise to anyone.
Terry B.
5/5 Star Rating
Submitted 11/16/20
Excellent and quick response.