Testimonials & Reviews

4.89/5

Cool Springs Internal Medicine & Pediatrics, PLLC

Internal medicine, Pediatric and Adult Urgent Care & Walk-In Clinic located in Franklin, TN & Brentwood, TN

4.89/5 Star Rating
271 total reviews

Cool Springs Internal Medicine & Pediatrics, PLLC always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 271 reviews with an average rating of 4.89 out of 5 stars. Please read what others are saying about Cool Springs Internal Medicine & Pediatrics, PLLC below, and as always, we would love to collect your feedback.

Joan D.
3/5 Star Rating
Submitted 12/16/22
Dr. Karlekar has been my GP for over 10 years, and although I absolutely love her bedside manner and willingness to listen to all of my concerns, my recent visit was disappointing. I arrived early as instructed to fill out paperwork, including inquiries about my exercise frequency (6x a week), type (swimming and elliptical), and length (45 min.). When I arrived in the exam room, when the nurse again asked, I repeated these exact facts. When Dr. Karlekar arrived, we laughed about my improper timing of scheduling a physical the Monday after Thanksgiving weekend, and that I was sure I'd packed on a few pounds, but mentioned I was already back on my usual diet. When I left, I sat in my car and read her notes regarding my visit. Here is exactly what she wrote: "Let's continue to work on diet and exercise. Focus on cleaner eating which means less processed food, more lean meats, legumes and lots of fruits and vegetables! Work on a combination of weight bearing and cardiovascular exercise. Goal is for at least 30-40 min 3 days a week. And chose something you love to do! Tracking with apps such as my fitness pal and weight watchers can help with portion control. All of these measures should help with weight loss and the maintenance of weight loss." Clearly, not only was my chart (regarding my exercise regimen) not read, but my discussion just MOMENTS earlier, regarding my regular diet (of fresh vegetables, legumes, and lean meats) was ignored. I will continue to see Dr. Karlekar, but since you asked, I must admit I was extremely disappointed in this visit. I don't believe I was heard at all (or that my chart was read), and that's very disconcerting.
Tammy G.
5/5 Star Rating
Submitted 12/16/22
Dr. Bastian always takes the time to find out what’s going on with me. He listens to what I have to say. And he makes sure I understand what is going on with me. He doesn’t come in rushing around he’s very patient with my concerns.
Cindy H.
5/5 Star Rating
Submitted 12/13/22
Always on time, always listens without rushing through the visit.
Stephen B.
4/5 Star Rating
Submitted 12/12/22
I am hoping that the front staff get better with engaging with patients. Dr. Swarr is perfect and is very attentitive.
CONNIE T.
5/5 Star Rating
Submitted 12/11/22
Dr. Bastian always gives me his full attention and takes time with me. I feel my health is in good hands!
Brett M.
5/5 Star Rating
Submitted 12/11/22
My first visit with dr Allen was very good He spent alot of time answering all my questions and took the fime to listen to any concerns i had. I appreciated his open and friendly demeanor.
Rich M.
5/5 Star Rating
Submitted 12/11/22
Excellent as usual. 10+ year patient of Dr. E
Brian E.
5/5 Star Rating
Submitted 12/11/22
Dr Allen is very attentive to all my needs. He is a very intelligent Dr & always goes out of his way to take care of ALL my ailments & needs & always makes it a point to ask "what else can I do for you ? "...which means a lot Brian Eberhard
Tim S.
5/5 Star Rating
Submitted 12/10/22
Dr Allen and entire staff did an exceptional job. Well organized and thorough
Brian O.
5/5 Star Rating
Submitted 12/10/22
Always a good visit
Jerry G.
5/5 Star Rating
Submitted 12/10/22
I have been seeing Samuel for some time now. We have connected as a patient/ Dr. relationship that is very professional and comforting .
Eric D.
5/5 Star Rating
Submitted 12/10/22
No nonsense doctor, efficient and helpful.
Anna H.
5/5 Star Rating
Submitted 12/10/22
Even though the walk-in was too busy to see me the first day I came by, I was able to make an appointment to be seen the next day. Dr. Dannenberg was quick but thorough and super relaxed and kind, despite how busy it was.
Bruce S.
5/5 Star Rating
Submitted 02/18/22
Very thorough and takes his time answering all questions and concerns.
Amanda A.
5/5 Star Rating
Submitted 02/15/22
Dr. Rickard was great with our newborn and we look forward to her being our pediatrician!
Rick F.
5/5 Star Rating
Submitted 02/15/22
thank you great Service
Madison R.
5/5 Star Rating
Submitted 02/14/22
Helpful, reassuring and efficient
Benjamin T.
5/5 Star Rating
Submitted 02/13/22
I am 62 years old and have had many doctors in my life. Dr. Karlekar is the first doctor to ever call me personally, quite a few times now, to discuss my medical issues. She also promptly responds through the Patient Portal whenever I ask questions. She is extremely thorough and to the point, while being kind and considerate at the same time. Best doctor I have ever had!
Mark M.
5/5 Star Rating
Submitted 02/13/22
Routine visit no problems
Rachel B.
5/5 Star Rating
Submitted 02/11/22
I love my doctor and I feel heard and safe here. The staff is always friendly and helpful.