Covid-19 FAQs



COVID Frequently asked questions:

COVID-19 Vaccinations:

  • Unfortunately, we are not able to provide the COVID-19 vaccine, at this time. If you are over 12 years old, please go to your nearest pharmacy or the health department to get your vaccine!

  • Third doses of Pfizer are being recommend for immunosuppressed individuals, as well as high risk people (such as >65 yo, overweight people, health care workers, teachers, grocery store clerks, people with high risk diseases, etc). Moderna and J&J vaccines are not approved for boosters at this time. Further FDA approval and recommendations are likely to occur in the next few months, so contact your pharmacy when you qualify to schedule a time for your booster.

COVID Symptoms or Close Exposures:

  • If you have symptoms such as: cough, shortness of breath, fever, chills, muscle pain, sore throat, diminished taste or smell, abnormal fatigue, congestion, runny nose, headache, nausea, vomiting, or diarrhea, and are interested in testing, please speak with a receptionist to see what our testing capabilities are today and get scheduled for a Telehealth appointment with our nurse practitioner or physician. The provider will discuss the appropriate tests (rapid vs a lab send off) and management of your symptoms.

  • Per the OSHA mandate for health care facilities, you are not permitted to enter our office if you have had any of these symptoms or had contact with a COVID-19 positive person in the past 14 days. Please speak to a receptionist about scheduling a Telehealth visit to discuss your concerns and do not enter the office.

  • If you have been in close contact with someone diagnosed with COVID-19, and are Unvaccinated: Please quarantine in your home for 10 days following your last encounter with the positive person. Per CDC guidelines, a negative test obtained 5 days or more from exposure may allow the quarantine to end after day 7 if no further exposures.

  • If you live in the same household as someone with COVID-19 and are Unvaccinated: You should quarantine as long as you are exposed to the positive person AND for an additional 10 days after your last exposure. If you present with symptoms during that time, please speak with a receptionist to discuss testing abilities that day and be scheduled for a Telehealth visit.

  • If you have come into direct contact with a confirmed COVID-19 positive person, and you are VACCINATED: You do NOT need to quarantine unless you have the symptoms listed; however, per the CDC guidelines, fully vaccinated people should get tested 3-5 days after their exposure, even if they don’t have symptoms, and wear a mask when indoors in public for 10 days following exposure or until their test result is negative.

  • Whether you are vaccinated or unvaccinated, if you have a confirmed COVID-19 positive contact and start having symptoms within the exposure quarantine: Please speak to a receptionist to discuss a Telehealth visit and testing abilities, or quarantine for 10 days following the start of your symptoms, plus 24 hours without a fever, no use of fever-reducing agents, and improvement of all other symptoms.

  • If you are symptomatic and have tested positive for COVID-19: You must ISOLATE for 10 days from the start of your symptoms plus 24 hours with no fever, no fever reducing medications, and all other symptom improvement. The minimal isolation time for a COVID-19 positive person will be 11 days.

  • If you are not symptomatic and have tested positive for COVID-19: You must isolate for 10 days from the day you had your test done. If you start with symptoms within that time, proceed with the symptomatic isolation starting the day your symptoms began.

  • If you have tested for COVID-19 due to typical COVID-19 symptoms and resulted NEGATIVE: Please continue to quarantine until you have 24 hours of good symptom improvement and no fever without a fever reducing medication.

Prescriptions for COVID:

  • At this time, there are no prescription drugs or other therapeutics approved by the FDA to prevent or treat COVID-19 in a NON-hospital setting. Our office is not currently prescribing Hydroxychloroquine, Ivermectin, Remdesivir, Z-packs, or other antibiotic therapies for COVID-19 prevention or active infection. Some of these medications have been investigated and found not to be useful and others are still being tested. Unless you have a secondary issue, we recommend treating your symptoms with the standard over the counter measures as with other viral illnesses (such as a cold or flu). If you have questions about what over the counter medications you may take, please talk with one of the Triage nurses or schedule a Telehealth visit with a provider.

Monoclonal antibodies:

  • We are not able to administer the monoclonal antibody infusion at our clinic and not able to order it without a Telehealth visit and your lab results on file. Several of the downtown medical facilities still have access to the limited supply available, so reach out to the testing facility you used to find options.


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